Corporate Sustainability Rreport

Safe value

Value Chain

Value Chain

   The primary materials that YOKE uses are steel and aluminum, which, after heat treatment, surface treatment, appearance modification, and eventually assembly, give rise to the final product. In product sales, YOKE has been attending well-known shows to enhance the brand image. Industrial products are applied in six major sectors. Distributors are located in 42 countries around the globe. For personal products, on the other hand, services provided by YOKE are ODM (Original Design Manufacturer) and OEM (Original Equipment Manufacturer) for major world-famous brands. In order to promote the growth and upgrade of local industries, YOKE has done more than 95% of its procurements completely locally for years. Over the past three years, in particular, it was up to 98%. In other words, its primary material suppliers and outsourced processing service suppliers are consistently local companies in Taiwan.
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Capital Investment

YOKE operates on the prioritized management belief in creating safety value.
By investing in six major forms of capital and efforts made through various types of value-added activities during the operation process,
YOKE hopes to create short-term, mid-term, and long-term safety values for all stakeholders through the rendered

Financial Cpital

The funds and shareholder's equity obtained from financing and operations are effectively invested to render optimal financial performance through optimal cost control capability.

Natural Capital

Steel devoted to and energy and water used during the manufacturing process: Through various operational value-added activities, the most effective way to use the devoted energy and resources is sought in order to reduce waste.

Manufacturing Capital

Lean management is applied to the various types of manufacturing capital such as premises and respective equipment for optimized process efficiency, maximized product yield rate, and the most appropriate use of equipment.

Intellectual Capital

Years of expertise in developing hooks are combined to remain devoted to the research and development of product materials, patents for hook designs, and product qualification in order to strengthen the competitive advantages of products.

Human Capital

Suitable talents are screened through various types of recruiting events. By means of educational training, colleagues are able to develop respective occupational skills and continue to have their personal qualities and capabilities strengthened.

Social Capital

Promoting local industrial upgrades is YOKE’s management belief. Educating suppliers and increasing the procurement value are proactive acts to promote shared industrial growth. YOKE also gives back operational fruits to the surrounding communities.

Operational Value Addition

Product Research and development

The development of high-strength steel being promoted helps reinforce the safety specifications of products while at the same time reducing material consumption during the manufacturing process. Product-specific research continues in order to develop patents and to effectively manufacture products compliant with safety regulations with more competitive materials and technologies.

Technology

Product

Safety Qualification

Product safety regulations in major countries around the world are closely followed. It is strictly required that quality of products shall meet applicable safety specifications. Meanwhile, the qualification procedure better enables customers to select and use products more safely.

Industrial Collaborative Lean Production

By means of the various projects available such as CIT, 6S, and assistance provided to help suppliers improve their composition, we work together with suppliers to constantly improve the manufacturing process, to advance production efficiency, to reduce unnecessary waste of resources and time spent at work, and to enhance the profitability of YOKE and its collaborative suppliers.

Process Flow

Marketing

Customer Service

YOKE has prospective customers all over the world so in order to provide products and services in the timeliest manner, address complaints quickly to troubleshoot for customers, and also to confirm if the issue has to do with the manufacturing process and address the root causes; it takes part in shows and takes advantage of the distribution model of WDC.

Strategic Organizational Adjustment

The organizational structure is adjusted reflective of the current operational status; the R&D Department has been strategically adjusted to the central level for reinforced research and development communication and management. In addition, specifically for the needs of distributors, a technical support department (FAE) has been added so that the efficiency and content of customer services may be enhanced.

Organization

Issues of Concern

Business ethics in good faith

Business ethics in good faith

Effective utilization of energy and resources during the manufacturing process

Effective utilization of energy and resources during the manufacturing process

Advancing career learning and growth

Advancing career learning and growth

Optimal corporate governance and financial performance

Optimal corporate governance and financial performance

Processing and improvement of discarded resources

Processing and improvement of discarded resources

Ensuring a safe and healthy workplace

Ensuring a safe and healthy workplace

Responsible product distribution and commitment to safety

Responsible product distribution and commitment to safety

Shaping a fair and reasonable employer-employee relationship

Shaping a fair and reasonable employer-employee relationship

Traceable management and local procurement

Traceable management and local procurement

Respect and treatment of employees’ human rights

Respect and treatment of employees’ human rights

Value Generation

2017 Key Indicators

Type of Capital

Fulfilled or Not

Goals Set for 2018

Ratio of complaints that are 100% completed

Human

Ratio of complaints that are 100% completed 

0 corruption-related events

Financial

0 corruption-related events

0 violations of environmental laws and regulations

Natural

0 violations of environmental laws and regulations

0 violations of socioeconomics-related laws and regulations

Social

0 violations of socioeconomics-related laws and regulations

0 punishments due to violations of labor-related laws and regulations

Human

0 punishments due to violations of labor-related laws and regulations

Continuous and periodic reflections on operational performance through operation and management meetings

Financial

Operation and management meetings are held periodically each month.

Alloy manufacturing and measurement technologies reviewed and approved through R&D projects

Intellectual

Large trolley system manufacturing technology is completed.

Up to 100% of product safety qualifications meeting customers’ demand obtained

Intellectual

Up to 100% of product safety qualifications meeting customers’ demand obtained

100% compliance with customers’ demand in product labeling

Manufacturing

100% compliance with customers’ demand in product labeling

Up to 98% and above of procurements made locally

Social

The ratio of local procurements is kept above 98%.

The amount of power consumed was reduced by 1% with 2016 as the baseline.

Natural

The amount of power consumed was reduced by 1% with 2017 as the baseline.

Unit waste iron recycled below 210 (kg/revenue in NT$ million)

Natural

X

Unit waste iron recycled below 210 (kg/revenue in NT$ million)

Up to 80% of employees are Taiwanese

Social

Up to 80% of employees are Taiwanese

Higher than the minimum wage by 1.2 fold

Social

Higher than the minimum wage by 1.2 fold

Mean monthly employee turnover of 2.83%

Human

Up to 87% of recruitment goals are fulfilled.

Return rate of 50% among employees on childcare leave

Human

The retention rate at the one-year anniversary of returning employees from childcare leave reaches 100%.

Ratio of female employees up to 38%

Social

X

The direct to indirect staff ratio is >1.5.

Women to men’s wages ratio maintained above 0.98

Social

The women-to-men’s wages ratio is above 0.9.

Informing employees early of major operational changes as required by law

Human

No related incidents have occurred.

Informing employees early of major operational changes as required by law

0 discrimination events

Human

0 discrimination events

Total number of hours devoted to training around 8,000 hr

Human

The experiences sharing mechanism project is promoted.

Introduction of occupational safety management system

Human

Ongoing

The occupational safety management system is created and the disability and injury frequency (FR) is below 5.

 

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Safety is our first priority and
core CSR value


39, 33rd Road, Taichung Industrial Park, Taichung 407, Taiwan

Einfo@mail.yoke.com 
T+886-4-2350-8088

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+886-4-2350-8088 

#39, 33rd Road,Taichung Industrial Park, Taichung 407, Taiwan