Talent Development and Nourishment at Depth
In addition, the Company also hopes that through its trainer development mechanism along with diverse learning solutions such as case studies, hands-on practices, experience-oriented activities and movie viewing would help employees to boost their career development and competence through alternative training models in addition to the traditional approach of training for professional skills. For key talents, the Company implements specific talent evaluation to assess an individual’s competence, aptitude and traits before arranging for 1-on-1 counseling with a senior manager to routinely track and evaluate the outcome of talent training. Ever since receiving the silver medal for Talent Quality Development System in 2013, YOKE has devoted more efforts to strengthen its foundations on systematic training before reapplying for the evaluation in 2018. By winning the Gold Medal, the Company has proven its success in talent training and demonstrated the spirit of “Active learning” - one of the core values of 5A.
Experts Academy
The experts academy offers four major programs and each program is further divided into a “fundamental class” and “advanced class” according to their participants. The fundamental class is required for all staff holding a specialized position while the advanced class is meant for supervisors. The general knowledge program covers occupational etiquettes, health workshops, and arts and cultural workshops, among others. The workshops are held to help employees develop diversified hobbies and engage in recreational activities so that they can strike a balance between work and daily life. In 2018, YOKE’s Experts Academy focused on helping the Company’s entry-level personnel; in addition to strengthening their basic executive power, we also incorporated value stream mapping (VSM) in our 5S along with leadership training that is aimed at “Building a high-performing team” on top of relevant pieces of training that introduce the concept of corporate sustainable development. At the end of each training session, trainees are required to submit their takeaway from the training or apply what they have learned in specific aspects of their work so that they will make the connection between their training and the work they do.
For 2019, we will continue on the basis of training that YOKE has established in the past two years by focusing primarily on quality management and the use of relevant tools to help employees cultivate their capacity for logical thinking and aptitude in using suitable tools for the analysis and solving of problems. We also plan for pieces of training that help employees at different levels of managerial positions to acquire the management capacities they need. For our Management Academy, we expanded on the contents of our 5A competency training for relatively newer employees while planning Mindset courses and Coaching courses for section-level managers and senior managers respectively. As for Quality Academy, CIT remains the focus of our training in conjunction with 5S, TPM, and internal training development to help employees strengthen their knowledge and skills for quality management. For general knowledge training, we have planned on courses and seminars that feature health promotion, exercising, arts and culture and so forth. We have set a new record in terms of our annual training budget, which exceeded NTD 5 million. We are confident that the contents and diversity of our training will help YOKE to be prepared for the next level. YOKE began planning for introducing a training platform in August 2018 and will use it in 2019. This platform will be helpful for our knowledge management.
Outcome of implementation
In 2018, we invested approximately NTD 4.1 million in employee training and the budget increased by NTD 2.03 million (97.91%) compared to that of 2017. The average training cost per employee came to NTD 9,706. As the SAP HR training features only became available in mid-2017, the accuracy of the statistical data became more reliable starting from 2017. In 2018, we held a total of 998 hours of internal and OJT; 85 employees applied for external training and the total training duration for all employees came to 12,401 hours - an increase of 6,642 hours compared to that of 2017. The average training duration for all employees worked out to 29.32 hours, which translates to an increase of 14.77 hours compared to 2017. Our female employees received a total of 4,741 hours of training and that brings the average training duration for each female employee to 31.61 hours. The duration of training comes to 28.06 hours for their male counterparts. In terms of job tier analysis, the average training duration for mid-level managers came to 96.60 hours.