Core Values and Takeaways from Outstanding Employees
Accountability and integrity
Take accountability proactively and make sure all decisions and behaviors are compliant with laws and the code of ethics.
【Finance】
In order to achieve the Company’s target of settling the accounts by “The first of each month,” the management had called upon all departments to come together and go over all the details so that we could all agree on a viable solution. Not only that, we go at great lengths to ensure that all the numbers and statistics in the monthly financial report are accurate so as to faithfully reflect the Company’s financial standing in different areas when presented to the management as a reference in their decision-making process.
【Equipment】
In my personally opinion about the accountability as a worker of YOKE It is a big obligation of how you are responsible to your job, willingness to accept and learn your job, environment. Being a good and to know what action you do in time of problem. I am being part of this company for the past years and I have work and learned so much just for example before I work in this company. I feel that I am good of what jobs gave to me. Even that I need to learn more. Integrity is the quality of a person being sincere. A person with integrity can look towards any situation in life through self-confidence and courage. Being a YOKE employee is not a simple work. It is a responsibility to do what makes your work fast and safe. Just like the company core value SAFETY IS OUR FIRSTP PRIORITY.（Filipino colleagues）
Appropriate decisions
Make the best decisions for the corporation effectively and in a timely manner as well as put them into practice.
【SRL】
Everyone at YOKE is familiar with the Company’s 5A core values and I have embraced them as my motto; 5A not only reminds me to watch my own attitude in my interaction with others and my work but has also become a part of my job. I am responsible for the preparation of materials for assembly in production. I recall checking the inventory a few years ago and occasionally noticing some discrepancies in the stock. It took me a significant amount of time to verify the inventory and the work hours I spent on double-checking felt like wasted time. Later it dawned on me to come up with a method for material control that involves immediate confirmation during the phase of material preparation. If I found any discrepancy, I would use the system to perform queries immediately to determine if the quantity in the inventory had been incorrect. With my method, I ensured consistency between the actual inventory and inventory in the system. My method was accepted as the standard process for material preparation and substantially improved my work. I was able to make a contribution because I chose to be honest with my work and be accountable.
【Heat treatment】
Day by day, each of us take confident strides to get to our working area at the continuous furnace section. Before we get started, to make sure that all equipment is in the best working order, we would carefully inspect every nook and cranny of the equipment, including the operating environment, with great scrutiny to ensure product stability and a safe working environment. Once operation begins, we would pay close attention to the state of the equipment and the production line in general so that no detail goes unnoticed. Honestly, I think that is simply a discipline that all of us at YOKE have in common: making Appropriate Decisions.
Accquire customer loyalty
Take customer needs as the top priority and endeavor to exceed customer expectations to create customer loyalty.
【8 Sales Department】
For questions from customers, our sales representative would analyze the issue first before checking with relevant departments on product technology and specifications in the hopes that we would be able to provide a prompt and accurate response. I remember having accompanied one of our distributors to visit our end-user and I referred the customer’s technical inquiry and question on specification to the corresponding department. With a few exchanges back and forth, I was able to give a satisfactory response to the customer within the same day.
【N Sales Department】
As our products are intricately tied to users’ personal safety, it is crucial for us to help customers find the product that would suit them and solve their needs by paying close attention to them during conversation. From YOKE’s perspective, being able to close the sale while solving our customers' problems as quickly as possible would be the win-win situation that the Company hopes to achieve.
Active learning
Actively seek learning opportunities and effectively apply the knowledge acquired to the job.
【Production Management】
Learning is one of the most important challenges of life and ever since I become a member at Production Management, I began as a blank sheet of paper; I learned about production schedule planning, tracking anomalies, verifying the order and material status and even actively providing feedback and initiating conversation. Although each phase of my learning and growth had been filled with setbacks and hardship, I was fortunate enough to receive guidance from senior colleagues, assistance from the team and learn through training - all of which gave me the experience to grow. Now, I know the only way for me to face the unknown and take on new challenges with more confidence is by constantly absorbing new knowledge and improving my skills.
【Machining】
Since I was work at yoke company from 2017 up to present. I learned how to work more confident and comfortable because I learned much of my skill from my superior. They teach me a lot e of work in CNC department. Through the good Taiwan people help me also to improve my skills from working affairs and daily routine of Field,, I also learn and having the license for handling Crane machine stationary Crane learning which is also help me to understand and having the ideas for the basic and informative knowledge for Crane operation and I use to it help others co-worker how to operate Crane properly and the most important things is I'm happy to my work because of good people around to the company and untill now, I'm continuing learning to grow my skill and knowledge to help me improve my personality. （Filipino colleagues）
Aggressive innovation
Develop innovative and actionable solutions for the job and try to deal with problems at work or opportunities through different or new approaches.
【R&D】
In this era of rapid technological advancement, “innovation” has become a skill of basic survival for industries, businesses and even individuals. Man is a creature of habit; yet in order to innovate, one must be ready to break the confines of existing frameworks, change old habits and get out of his comfort zone. And it takes courage to overcome the discomforts of innovation. At the product development stage, I often rely on innovation to overcome difficulties I come across with products. Thankfully, the Company provided us with ample space and resources and brought us method training such as 8D and TRIZ to assist us. With all the help we have at our disposal, I boldly tackled any issue that may come my way in my work.
【Equipment】
Taken in the most literal sense, “Aggressive innovation” involves breaking free from our preconceived framework of thinking and create change or improvements in our work so that we will be able to save time and energy while getting work done. Let’s take the CNC lathe -a Swiss-type lathe for example. Each day, its operator is required to separate the scraps in the chip cart from the compound and clean the floor, and that would take him 30 minutes each day. After discussing with the operators to change the way of cleaning, we made a slight change to how the task was supposed to be done - by using a filter instead of trying to scoop out the chips with a ladle. After the improvement solution (i.e. automatic separation of compound and chips to save manual labor) was adopted, we not only were able to save time (up to 20 minutes each day) and costs (working out approximately NTD 16,667 saved per year).
