Various goals and targets have been set with bonus payments to incentivize relevant employees in different ways, thereby facilitating inter-departmental cooperation and help employees reach their full potential.

In addition to the benefits provided through Employee Welfare Committee, YOKE has been offering perks that are superior to those offered by our competitors and fellow tenants at the industrial park. It is our hope to give every employee the opportunity to work in a comfortable, elegant and stress-free environment through our employee care. In addition, we also make it a point to invite retired employees to take part in our Year-end party each year to celebrate the occasion with incumbent employees. In light of YOKE’s 35th-anniversary celebration, we had organized a road run for employees to celebrate the Company’s anniversary through a fitness activity.

Each year, we carry out the 5-point scale survey to learn about employees’ level of satisfaction with their work. By checking their level of satisfaction in three major areas of the actual work they perform, the compensation they receive and the work environment in general, the results would serve as a useful basis for subsequent improvements. Our overall employee satisfaction in 2020 came to 3.47. In our analysis of the aspects for employee satisfaction, the three were autonomy, teamwork and learning/development. while “compensation for work” scored the least, as employees awarded only 3.03 points to “salary.” but due to the decline in overall revenue for 2020, we had no plans for salary adjustment for the time being. For suggestions and inputs from employees, the responsible unit has already made relevant improvements, such as adjusting the starting salary for direction personnel to NTD 32,000; as for the cleanliness and sanitation of the old office environment, the Company had already arranged for janitors to maintain cleanliness at the premise.

We had continued to conduct employee satisfaction survey for foreign employees in 2020. The survey was split into two parts - satisfaction with the Company’s systems and mechanisms, satisfaction with the Company’s environment and their satisfaction with the intermediary software/hardware services. The overall satisfaction for foreign employees came to 3.46 and their satisfaction for the company was 3.39. They were mainly content with YOKE products' training and primarily least satisfied with the food available at the Company’s cafeteria. Consequently, we will be making relevant adjustments to the food prepared as dinner for foreign employees in 2021.  With regards to their satisfaction regarding the intermediary affairs, foreign employees were mostly satisfied with the assistance they received from the Company with various issues they encounter in Taiwan, the help they received from the Company with various applications of identification and arrangement for a health examination. In contrast, they were less satisfied with the facilities available at the dormitory. To address this issue, we will continue to arrange for supervisors to audit the dormitory on a monthly basis and meet with the agents to follow up on the improvement measures.