Fostering Safety

Hygiene and Environmental-friendliness

Fostering Safety, Hygiene and Environmental-friendliness

Operation of the occupational safety and health management system

YOKE’s ISO 45001:2018 occupational health and safety management system covers Factory 1 and Factory 2, including activities for production and non-production sites. For equipment, the certification covers equipment used for routine and non-routine operation activities, including access of non-YOKE personnel entering our premises and contracted personnel (i.e. security guard, gardener and janitors).  As mass production at Factory 3 has not officially begun during our application processing, it has not been included within the scope of our certification. Nevertheless, the occupational health and safety management mechanism for the three factories was all operating according to our existing management systems. We plan to incorporate Factory 3 when we prepare to be re-certified again in 2022.

At present, the scope of ISO 45001 does not cover all three factories. As of the end of 2020, the scope of the ISO 45001 audit covered a total of 401 employees (accounting for 97.33% of all employees), along with 5 additional outsourced contract personnel (making up 1.21% of all employees), bringing the total audit coverage rate to 98.54%. During the actual audit for ISO 45001, Factory 3 was actually included in the planning, with relevant planning, management and internal audit took into consideration. As of the end of 2020, the number of full-time employees included in the internal audit came to 407 (accounting for 98.79% of all employees), along with 5 additional outsourced contract personnel (making up 1.21% of all employees), bringing the total audit coverage rate to 100%.

Pursuant to the Regulations Governing Occupational Safety and Health, YOKE has established its Occupational Safety and Health Committee, which serves a two-year term and meets once per quarter. The General Manager serves as the chairman of the Committee, which comprises 20 members in total (among them 8 are labor representatives, making up 40% of all members). The composition of the Committee is compliant with the legal requirement that no less than 1/3 of all committee members shall be labor representatives. The Committee is responsible for communicating, participating and consulting on requirements and issues relating to pertinent occupational safety and health regulations, tracking YOKE’s annual OHS management objectives and reviewing training outcomes.

At the end of each year, the Committee conducts OHS hazard identification and risk assessment by engaging all departments to adhere to corresponding internal processes to determine the steps of operation, frequency of operation, chances for potential hazard and opportunities before taking existing protection and management measures into account in order to perform risk assessment and classification.  The outcome of risk assessment is assigned to either one of the following two specifications: “unacceptable hazards” and “acceptable hazards.” Factors identified as unacceptable hazards are unsafe with a likelihood of occurrence and YOKE will continue to track such factors for further tracking. In 2020, a total of 39 management solutions were identified for further tracking. As of the end of 2020, we rectified 38 management solutions and the remaining 1 has been scheduled for re-assessment in March 2021. Towards the end of 2020, we implemented OHS risk assessment for 2021 to lower our tolerance even future and formulated a total of 74 action plans to be developed further for implementation by relevant departments. Actions identified as acceptable risks shall be controlled and monitored accordingly. In the operation of our management system, we have continued to arrange for various training courses on OHS to fortify relevant personnel’s professional competence and familiarity with our OSH management system.

For non-routine hazards, such as adding or changing products/services/processes, resulting in changes in the working environment, work organization, working conditions, equipment or labor, one must complete the "Environmental Safety and Health Change Management Evaluation Application to re-examine hazard identification and risk assessment for the operation in question. In 2020, a total of 14 applications were submitted. After the risk assessment, the item may no longer be listed as an unacceptable hazard . Instead, the best improvement plan for the mitigation of risk is to improve the implementation sequence of elimination, replacement, engineering, improvement and so forth in conjunction with personnel qualification, proper warnings, the use of protective equipment, supervision of measurement, emergency response and relevant administrative measures to achieve continuous improvement and reduce risks.

During orientation training for new employees, YOKE has made relevant advocacy on the right to refuse work in the event of emergencies with regards to labor safety. More specifically, should employees be exposed to imminent danger in their work environment, they are entitled to stop their work and retreat to a safe location provided they do not endanger the safety of other workers while doing so.

In accordance with ISO 45001 standards, YOKE has established its management procedure governing the investigation of accidents, which encompasses the identification of cause that led to the accident, hazard identification, measures for rectification and so forth and leading to continual care and follow-up as the basis for work resumption.  Employees will not face disciplinary action for reporting specific working conditions that may cause harm or disease. Instead, the Company encourages all departments to propose environmental and safety improvement projects each month to improve the safety of the working environment. In addition, YOKE has also established a reward mechanism for employees who identify and report potential causes for risk events. On the 10th of each month, the Company will commend the reporting employee with a bonus reward.

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Safety management and improvements

The Company has divided the entire company premise into 22 regions, with each region assigned personnel responsible for inspecting the safety of the region. In addition, occupational safety personnel and supervisor will accompany the responsible personnel in the inspection of the region and convene review meetings on a monthly basis to discuss the observations made during the inspection and follow up on the improvements. We have also established scoring criteria for the designated personnel for the occupational safety region in order to achieve quantifiable management. In conjunction with the internal audit conducted for our occupational safety management system, we found a total of 166 oversights in 2020. By the end of 2020, all of the oversights have been rectified.

In order to avoid misunderstanding due to language differences, we have been organizing morning meetings for foreign employees on Tuesdays. Apart from communicating YOKE’s relevant policies and announcements, the meetings focused primarily on the advocacy of work safety. After all relevant information has been summarized and given to the translator for translation, the translation would be given to the manager responsible for the week’s morning meeting and the representative of foreign employees for dissemination.

In order to reduce the risk of occupational safety involved with the Forging Section’s use of operating a forklift to perform mold replacement while reducing air pollution from the use of diesel-powered forklifts, YOKE purchased designated forklifts in June 2020 specifically for mold replacement operations. After multiple attempts of production line switching for observation and rectification of issues, we verified the new duration for mold replacement with the operator. We found that the improved process helped to reduce the average time for mold replacement from 50 minutes to 45 minutes and reduced the potential risks involved with the operation.

In addition, the Engineering Department accepted the engineering commission from the Second Fitting Section to complete the redesign of molds for N-5783 and N-5869 in 2020. The improvements, including the addition of supporting points to stabilize the mold, which enables the operator to keep his/her fingers off from the operating service to mitigate the risk of a hand injury. After the redesign had been verified, we were able to improve the safety of the riveting operation.

Safety Training

The Company formulates its occupational safety and health training plan on a yearly basis. Apart from the fundamental training for new employees, we had also held 16 sessions of occupational safety training in 2020, with a total of 248 participants throughout the year.

Working with the Procurement Department, we asked all major suppliers to sign our “Manufacturer’s Occupational Safety Commitment” to be submitted to the Company. They have been asked to sign and submit the commitment before we placed our order for new employees. Our occupational safety and health management personnel convened a Contractor Agreement Organization Meeting, in which we ask our contractors to apply for approval prior to carrying out any high-risk operation and that contractors are obligated to inform YOKE regarding the potential risk factors involved before the contracted work begins.

In order to stay prepared for various
emergencies, we developed a contingency flow chart that includes disaster situations such as fire, earthquake, typhoon, power outage, accident of operation, food poisoning, statutory infectious diseases/epidemic diseases or related injuries. Emergency drills are carried out each year in order to strengthen the resilience of our personnel against emergencies. In 2020, we chose earthquake as the cause for emergency response and a total of 415 participants took part in the drill.

Type of training New employee training High-risk training Occupational safety certification training Contractor training
No. of sessions 69 16 15 1
No. of participants 149 248 15 17

Incidents of disability injuries in 2020 and improvements made

An accident involving a trolley at the 2nd Fitting Section was caused by the over-stacking of materials on the trolley. As the employee in question tried to move the trolley, since it had no handle, the employee tried to move it by pulling the plastic containers that were stacked on the trolley. Consequently, the stacked containers collapsed and fell on the back of the employee’s foot. The nursing personnel from the infirmary applied first-aid and cold press for the injured personnel and immediately checked to see if he had suffered a broken bone. A meeting was held after the accident to investigate the cause of the accident and the poor design of the trolley had been determined to be the cause. And thus, we reached out to the manufacturer to create a trolley with a handle and promptly replaced all the same type of trolleys at the factory.

Performance of safety management

YOKE makes it a point to keep track and follow up on incidents of disabling injuries so that we can track employees who have suffered disabling injuries and even minor injuries to provide proper care.  In 2020, YOKE had 10 incidents of disabling injuries, with the average number of days lost totaling 2.6 days. Compared to the average of 8.3 days lost in 2019, the severity of our employees’ injuries has decreased noticeably. In addition, we have had no cases of occupational diseases in the past and had zero fatalities caused by occupational diseases or disasters. Regarding outsourced personnel, we also had no fatality incidents, disabling injuries or occupational diseases in 2020. In addition, pursuant to SASB’s requirements for disclosure, we have also disclosed our total recordable incident rate (TRIR) and near-miss frequency rate (NMFR) as quantified statistics. We have also conducted thorough reviews on the cases of near-misses that have been reported thus far in order to encourage our employees to identify specific environment/measures in our workplace that might be potentially harmful so that we can facilitate better management to create a safe workplace.


Note: For details, please refer to page 89 of the report

Health promotion

YOKE employs dedicated nursing staff in an effort to facilitate health promotion for all employees. In addition, they also manage employees’ health checks and tracking of anomalies. Employees’ health profiles are only accessible to caregivers and individual employee.

We organize employee health examinations each year and in 2020, 399 employeeswere included for the examination. With the exception of 7 employees that didn’t take part due to various reasons such as postpartum homestay, pregnancy or personal reasons (postponed), all remaining 392 employees had their health examination. The results placed 282 people at level 2 and 48 people at level 3. The health examination takes into account the cardiovascular, digestive system and other key areas, with points assigned to each to be added up for a total score to place a person’s health in one of three levels for health management. Placement in level 2 does not constitute severe health issues and one will have to complete specific health education according to the condition in question. However, placement in level 3 would necessitate compulsory medical treatment and monthly follow-up. Not only that, we will also arrange for the factory resident physician to interview the employee and assess the suitability of his/her current position. In 2020, we had arranged for a total of 95 employees to seek medical consultation with the resident physician.

For employees involved in special hazardous operations, we ask them to go through additional health examinations due to their exposure to noise, dust, or high temperature. The results of the health examination for the aforementioned employees are classified into four levels. Level 1 represents the normal range, while employees in level 2 would receive health care education through consultation, e-mail or health promotion leaflets for the sake of raising awareness. Employees in level 3 would require compulsory medical assistance as required by law. In 2020, 188 employees were asked to take the examination, and 8 were placed in special hazard level 4 for exposure to noise, while 22 were placed in special hazard level 2 for exposure to dust and another 20 in special hazard level for exposure to high temperature. YOKE has assisted all of them in seeking further diagnosis by specialist physicians at hospitals. In 2020, we focused on improving the noise in the work environment at the forging section and requested the assistance of the Foundation of Taiwan Industry Service Foundation in the assessment. However, as improvement through engineering was deemed unfeasible, we turned to the assessment of using protective gears to improve noise isolation. After tests and assessments by employees at the Forging section for the selected pair of noise protection headsets, the Company purchased the headsets in bulk and assigned each employee at the section with a pair in Mid-October for all forging production line personnel to wear whilst working.

In addition, with regard to employees' workload and mental health, they are asked to complete a scale which to facilitate analysis, which also served as a predictor of their likelihood to suffer cardiovascular diseases within the next decade. In 2020, 396 employees completed the survey and based on the results. They were classified under categories of optimal, mild, moderate, and severe.  In 2020, a total of 25 employees were found to be recommended for consultation and in need of consultation, and the Company had already arranged for them to be checked by the resident physician. We have also been tracking their record for receiving treatment and whether they were in need of adjustment in terms of work before relaying the physician’s recommendation to the Human Resource Department for relevant assessments/adjustments to be made. For employees suffering from excessive stress, we have planned specific health promotional classes to help them alleviate their stress and feeling of burden. We would refer them to the Company’s employee assistance program (EAP) for more personalized assistance for employees who require further assistance.

In light of the pandemic, we have temporarily suspended our relevant sports and exercise programs in 2020 and in their stead, we hosted three health seminars on keeping blood pressure under control, first-aid box management and dealing with lower back pain. A total of 80 employees participated in the seminars. In addition, we also collaborated with a specialist from Taichung Veterans General Hospital to organize a seminar on administrating self-care for COVID-19 for students at Xiwei Elementary School. Furthermore, YOKE reached out to Taichung Blood Center to organize charitable blood donations at Taichung Industrial Park. 64 of our employees rolled up their sleeves and donated 84 250-ml pouches of blood to the center.

In 2020, the road runners’ club and mountain climbing club had approximately 70 new members and to put things in perspective, that was almost 1/6 of YOKE’s entire staff pool. Among the newcomers were several Filipino employees and their participation would no doubt foster a stronger sense of camaraderie and start a trend for physical exercise.  The mountain climbing club organized 6 climbs and training sessions in 2020. The road runners’ club has been getting their weight training done routinely at the gym on the second floor of the office building and a group training that takes place outside the company on a monthly basis. In December 2020, the club signed up as a group to participate in the Taya Mai-shiang Marathon.

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Safety is our first priority and
core CSR value


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+886-4-2350-8088 

#39, 33rd Road,Taichung Industrial Park, Taichung 407, Taiwan